Utilities are billed quarterly every three (3) months, consisting of ninety (90) days.
Taxes are billed annually. Covers the period from Jan - Dec of the year billed.
Receive your utility statements and tax notices securely and promptly via email by enrolling in our e-Billing program. Help reduce paper use and streamline your billing. Sign up here.
According to the RWWD bylaws, all bills are the responsibility of the registered owners. RWWD does not bill to tenants and relies upon property owners to communicate and provide all billing information (and other information). Failure to receive an invoice or statement does not excuse the property owner from payment. Please insure all your contact information is current.
In cases of tolls, penalty additions or charges remaining unpaid, the District may, after serving 10 days’ notice of same, shut off the service and charge the cost thereof to the property owner concerned. In such instances, service may be restored on payment of the overdue amounts plus a fee of $100.00, representing the cost of disconnection and reconnection.
It is not necessary to contact our office when you move into our District. The Rayleigh Improvement District Standards Package will be mailed to you which provides all the information you require for your water inquiries.
Payment on your account may be made online through any bank or major credit union, by e-transfer (admin@rwwd.ca), by mail or at the office drop off box from Monday - Friday 7:00 am to 5:00 pm. Payments must be either be in the form of a cheque or money order, cash will not be accepted at the office. There is a mail slot that payments can be placed in if the office door is locked.